• Servicing & Maintenance

    Demo

    24/7 Live Position Tracking

    Realtime Vehicle Position

    Demo

    Fuel Monitoring

    Live Fuel Readings & Reports

    Demo

    Advanced Reporting

    Detailed Reports on each Vehicle

Servicing & Maintenance

Based on your requirements HandsOn Systems is capable of offering a customized support package for a smooth operation of any ICT equipment on any vehicle so that you always have the right information in the right time. HandsOn strives to provideĀ  a complete support solution for the maintenance and servicing of all ICT equipment which includes all other equipment such as on-board CCTV, Passenger Sensors, Ticketing Machines, Driver Terminals and Telemetric Devices. This support is usually provided through a combination of scheduled onsite support visits, helpdesk support and onsite support service calls.

HandsOn Systems can provide the following services:

  • Project management
  • Maintenance of all ICT equipment on a fleet
  • Scheduled onsite visits to address general maintenance requirements, review operations and guarantee the smooth
  • Running of ICT and other related systems on board a vehicle.

HandsOn provides you with the ability to place support requests on our Zendesk powered helpdesk and you can receive assistance in the following areas:

  • Incident and Problem solving
  • Installation or Removal of Equipment
  • Planned System Maintenance
  • Systems Upgrades
  • Configuration
  • Helpdesk Support

HandsOn may, at its own discretion, use the following methods to provide the above support where it is required outside of a scheduled onsite visit:

  • Discussion and advice via email, telephone or remote access
  • Remote access to the hardware installed where access is made available
  • Onsite visit by one of our certified Engineers.

Engineers attending may require access to the following to be able to undertake the required tasks:

  • Physical access to Vehicles and other Assets
  • Any computer hardware and software required for the proper support of the equipment in question
  • Remote access information and procedures where necessary
  • Manuals and Documentation
  • Access to a suitable work areas equipped with a desk or workbench, with access to necessary facilities when required
  • After hours contact details where support is required outside of operating hours.
  • Access to parking facilities where available
So talk to us now and send us a description of your project today by filling in the form on the right or learn more by reading our Case Study on the right. We look forward to work for your company so that you can start benefiting from our professional service now.

About Us

HandOn
HandsOn Systems is a company that specializes in Telematic and GPS localisation systems. At HandsOn we strive to deliver reliable solutions designed to facilitate your workflow and to give you peace of mind.

Social Stuff

Get Updated

Subscribe to our newsletter so we can keep you updated with our latest product updates, news and events.